Shipping Information
At Sana, we are committed to providing you with the best service possible. Here’s everything you need to know about our shipping process:
Processing Time
Orders are typically processed within [1-3 business days] after receipt. Please allow additional time during peak periods or sales events.
Shipping Time
Domestic Shipping: Delivery times vary depending on your location and the shipping method selected. Generally, domestic orders can take [1-2 weeks] to arrive.
International Shipping: For international orders, delivery times typically range from [1 to 3 weeks] depending on your destination and local postal services.
Important Note: Due to high demand, shipping times may extend to [1 to 3 weeks] for both domestic and international orders. We appreciate your patience and understanding as we work to get your order to you as quickly as possible.
Shipping Costs
Shipping costs are calculated based on the weight of your order, your location, and the shipping method you choose. You can view the shipping options and costs during the checkout process.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to monitor the status of your shipment. You can also log in to your account on our website to check your order status.
Delayed or Missing Shipments
If you experience any delays or issues with your shipment, please contact our customer support team. We will assist you in tracking your order and resolving any issues.
Contact Us
For further assistance or questions regarding shipping, please reach out to our customer support team at:
- Email: info@sanaofficial.co
- Email: sanaofficialshop@gmail.com
Thank you for your understanding and patience. We are working hard to ensure that your order reaches you as soon as possible.